SARA Student Complaint Form

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SARA Student Complaint Form

This form is for students who reside outside the state of Oklahoma who are attending an Oklahoma SARA-participating institution by distance education under the provisions of the State Authorization and Reciprocity Agreement (“SARA”), who believe the institution they are attending is operating out of compliance with SARA policy, who have followed the institution’s established complaint process through the highest administrative level available, and believe the institution has not appropriately addressed the complaint.

Students who live in Oklahoma and have a complaint about an institution in another state must contact the home state of the institution the student attended.

The OSRHE will not review complaints submitted through this form that are not SARA-related.

"*" indicates required fields

Student Information

Name*

First Middle Name or Initial Last

Email Address*

Other Email Address

Phone Number*

Your Location*

Select the SARA state, district, or US territory where you lived while attending the institution. If you live(d) in Oklahoma and have a complaint about an institution in another state you must contact the home state of the institution you attended.

Institution*

Select the name of the institution that is the subject of your complaint. If the institution that you attended is not in this list, it is not a SARA institution. For complaints about other institutions, see Student Complaints.

Complainant’s Student ID Number*

Complaint Information

Your Complaint

Provide the specific SARA policy you believe the institution is non-compliant with. Cite the policy section by number, for example, 4.2.g or 5.10.a.8.

Describe your complaint and the circumstances that led to it.

Desired Outcome*

Describe the outcome you are looking for from the OSRHE’s review of your complaint.

Your Efforts to Resolve It with the Institution*

Describe your efforts to resolve the issue with the institution. The OSHRE will not review a complaint until the student has pursued it with the institution to the highest administrative level available, including any appeal process.

The Institution’s Final Decision*

Describe the institution’s final decision.

Date of the Institution’s Final Decision*

Documentation*

Upload documentation of the institution’s final decision. This may be a letter, email, or other documentation from the institution to you informing you of the final decision.

Drop files here or

Accepted file types: txt, doc, docx, rtf, odt, pdf, csv, xls, xlsx, jpg, gif, png, , Max. file size: 5 MB, Max. files: 5.

Institutional Officials Involved in the Complaint

Provide the following information for the person at the institution responsible for the final decision, or who communicated the decision to you. You are responsible for ensuring that the information you provide is correct.

Name*

First Middle Name or Initial Last

Email Address*

Other Agencies or Organizations*

Have you submitted a request for a review of this complaint to any other agency or organization?

Yes

Name of the Other Agency or Organization*

Documentation

Upload documentation of submission or complaint to the other organization. This may be a letter, email or other documentation of your communication with the other agency or organization.

Drop files here or

Accepted file types: txt, doc, docx, rtf, odt, pdf, csv, xls, xlsx, jpg, gif, png, , Max. file size: 5 MB, Max. files: 5.

Other Agency or Organization’s Response*

Other Agency or Organization Official*

Provide the following information for the person at the other agency or organization who communicated the response. You are responsible for ensuring that all information is correct.

First Name Middle Name or Initial Last Name

Email Address*

Verification of Complaint and Consent

The OSRHE will use the information you provide to review and if appropriate investigate your complaint. Once the review is complete, you will be notified of the OSRHE’s findings.

Phone

This field is for validation purposes and should be left unchanged.